Aussies encouraged to be on Facebook while driving!

With 110% penetration of mobile devices, and over 50% of the population with 3G subscriptions, Aussies are surely poised to be leaders in the take up of mobile services.  However, only a third of 3G subscribers actually used their mobile for content and services online.  Facebook is also clearly very popular in Australia, with 75% [...]

Engagement holds the key for monetizing news

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AT&T Setting New Low for Customer Service

As a follow up to my previous article about mobile operators and data, let me now show you how NOT to deal with customers wanting to use data services.  I travel frequently, thus have multiple SIM’s, including one with AT&T which I’ve had for 5 years.  One of my phones is an unlocked iPhone from [...]